Prior To Filing A Complaint
Anyone with cybercrime issues can file a complaint.
A. Personal info
- Name
- Mobile #
- Email address
- Address of residence
B. Info of complaint
- Name
- Mobile #
- Email address
- URL to social media account
- Address of residence
Cybercrime, as defined by the CICC, follow the definitions stated under 4, RA 10175 “Cybercrime Prevention Act of 2012”
A. Offenses against the confidentiality, integrity and availability of computer data and systems:
- Illegal Access
- Illegal interception
- Data Interference
- System Interference
- Misuse of Devices
- Cyber-squatting
B. Computer-related Offenses
- Computer-related Forgery
- Computer-related Fraud
- Computer-related Identity Theft
C. Content-related Offenses
- Cybersex
- Child Pornography
- Unsolicited Commercial Communications
- Libel
D. Other related offenses
- Aiding or abetting in the commission of cybercrime
- Attempt in the commission of cybercrime
E. Crimes Under the Revised Penal Code (RPC), (as amended) and Special Laws
- Espionage (Art. 117 Of RPC)
- Inciting To Sedition (Art. 142 Of RPC)
- Sharing Fake News (Art. 154 Of RPC)
- Terrorism (R.A 11479 Or the Anti-Terrorism Act)
After A Complaint Is Filed
- Complainants are informed when their complaints are turned over to the respective law enforcement agencies (e.g., the Philippine National Police – Anti-Cybercrime Group, the National Bureau of Investigation – Cybercrime Division, or the Department of Justice – Office of Cybercrime).
The usual time it takes to process complaints with the CICC is eight (8) days. Complainants are notified once again when their complaints have been referred to the appropriate law enforcement agency.
Complainants are informed through the CICC website as soon as they have finished and submitted the official complaint form.
This feature is still in progress with the CICC website. For walk-in complaints or face-to-face transactions with CICC agents, however, they may contact the agent who received the complaint.
Related Evidence
Yes. A complainant is encouraged to retain and present any data which they feel will support their case.
Any type of information proves helpful or useful to the case. It is also helpful to contact CICC Agents in this regard.
Urgent Complaints
As long it undergoes the standard procedure of CICC and is supported by evidence.
Complaints may follow up their complaints to the following contact details:
Globe: 09666524885
Smart: 09206260217
Terrorist Tips
To the CICC or the National Task Force to End Local Communist Armed Conflict (NTF-ELCAC)
Disclosure of Information
The CICC cannot provide information on a specific company. The CICC serves as the DICT’s central repository for the collection of Internet crime complaints.
The CICC is not a resource available to the general public for answering questions arising from the complaint information it receives. CICC does not release information about specific complaints and/or the resolution of those complaints. Therefore, CICC is unable to provide you with such information.
Media
Spam Emails
The CICC does not have an email address established for the receipt of such information. When filing a complaint at the CICC, be sure to copy and paste the entire email, including the header information, in the complaint.